State Farm® Insurance Agent Randy Somers

"Want to pay for insurance but not be insured? Randy’s your guy! Randy’s office had us paying for over 2 months but our vehicle was never insured per customer service following a policy change that Randy’s office never applied despite reaching out over and over. This office is a liability."

"I own Sunrise Auto Services, we got a quote from Franklyn E Houser and He totally lied about it from start to end, We got the policy from state farm, canceled our policy with Nationwide and what they quoted us is not case, it is more than what they quoted. when we called, he was so unprofessionally talking and wasn't even sorry for what he did.... I had to put this review for Mr. Frankyyy.... He and his other team members should stop wasting people time and should not scam people by giving them false price. Also to Mr. Randy.. Looking at your replies to previous comments seems Randy and Franklyn are the same person, instead of you calling them and asking them their experience, you just say sorry for your experience and call us back... do you think anyone with 1 start review will call you back... NO WAY... it is you who should call back and ask them what happened.... I have 6 or 7 emails regarding this policy with Franklyn and I will Definity post it on my social media on how unprofessional your staff is..."

"They lied to me about my policy, one of their agent, quoted me $151 per month, and stated they will honor this policy for more than 12 months. Today I got a letter in the mail that my policy is $197. I called this person named Franklyn E Houser. He was so impolite and said he quoted me with a device to track my driving which I didn't want in the first place, He then says sir it was mentioned in the quote originally. Long story short. they made me cancel my policy with my prior insurance provider and they now bumped my price on the very next day........ Just stay out of scammers and people who wastes your time."

"I am very satisfied with the office of Randy Somers It’s pleasant to work with Frank and Shai I would highly recommend the office 👍👍👍👍👍"

"I called in requesting to speak with Frank who was familiar with homeowner policy. Joshua informed me that “he had logged out for the day” this was Friday around 12noon. Joshua asked if he could assist me, but after expressing my concerns I was told I was being transferred to Frank who magically became available to assist me. Upon questioning my homeowners coverage Frank tone instantly became noticeably annoyed. As a professor, I personally know, that no question is a dumb question when attempting to gain clarity. I repeatedly asked Frank if I could receive a copy of my declaration page so that I could gain clarity on the coverage myself, he sarcastically made mention 3x “all 34 pages”. He then shouted at me “Ms. Arrington I am trying to help you” I immediately expressed to him that shouting was not necessary and I’d just like to receive the requested information. I never questioned nor did I care about the amount of pages that was being sent via email. I simply requested my dec page and what were some examples of coverage. Turn around and received a 12 page (not 34 pages) declaration via email from Joshua. As a paying member, I should not have been yelled at nor should an agent lack basic professionalism. Lastly, pls update your business hours online as no one answers the phone on Fridays after 4pm"

"In the past month I have been trying to add additional equipment to my policy and cannot get anyone to help me. Being a retired service manager and being with State Farm for over 50 years this is the worst service I have ever received."

"Joshua was a great help, he helped me with my quotes and make me saved a lot of money. Do not hesitate to talk with them, they are very reliable and quick. I recommend you 100% if you really want to save money."

"Randy working along with Joshua were able to save my significant other and I a good deal of money on our home and auto insurance (a win)! They were both professional and prompt on assisting us. Thank you again guys!"

"I have had a great experience receiving services, car and home owners insurance, with Randy Somers. Simple to the point and fast. Any time I have a question, he returns with an email or call quickly. I'm an very happy with State Farm and Randy Somers."

"Jerome Hughes valued customer Randy Somers one word AWESOME!!"

"He was very informative and professional."

"Randy is the best agent I’ve encountered, very pleasant and fast and efficient 10/10 recommend !!!"

"I was pleasantly surprised with how much money Mr. Frank could save me. He was extremely respectful, professional, and very knowledgeable. He sold me insurance with better coverage at a more affordable price. Highly recommend switching to State Farm to save money, and speaking with Frank was a great experience. Thank you so much! Happy holidays."

"After being fed up with online insurance quotes, it was super refreshing to have an interaction with Randy. It was quick, easy, and he saved ne a lot of money and got me some great benefits. I highly recommend."

"Randy Somers is the best and State Farm is the BEST. I was with Allstate and I was so disappointed with the service. He’s available 24/7 and always ready to talk and help me with everything and anything. And I like the state farm commercials so that helps too."

"Best agent ever!"

"just overall a really good experience, all my questions was answered. Everyone was so nice and professional"

"Brishai is literally the most helpful. I’m so glad i was Connected to her! She is very insightful and that really helped a lot. Guys make sure you ask for Brishai! I promise she’s getting the job done"

"Long time member for good reason..."

"I spoke with Ms.Davis she was very energetic about doing her job she gave me so much insight on the insurance process and advised me of all the information I would need to get start i’ll definitely be contacting her real soon to complete the process"

"I contacted 3-4 different insurance companies before i finally decided to land here. Brishai went above and beyond for me, constantly checking in and making sure all of my needs were satisfied and met for what i expected in an insurance company. 10/10."

"I received a quote from Shai and she was VERY sweet and helpful"

"Randy made the process of switching insurance companies pleasant and seamless! When I first approached Randy I was only inquiring about car insurance. Randy took the time to explain everything to me, answer all my questions and make sure I was comfortable. Randy did such a great job, we actually ended up bundling both my car and home insurance with State Farm. It truly is the best when you are working with someone local who treats you like family, not just another number. I would 100% recommend Randy Somers to friends and family, he is the best! The only regret I have is not reaching out to Randy sooner."

"Awesome Man! Enjoyed the whole call. Thank you so much!!!!"

"Well for starters you take customer service to a whole new level and your personality sealed the deal. Usually talking to insurance companies is hectic and something most try to avoid; but you started off with conversation related to me and my lifestyle to help save me the most money. That was a great experience and training call for your new employee and I look forward to talking to you more and hope you have a great Xmas with your little ones. Abracadabra a new customer lol 😆 😂"